Vendor Evaluation Template
Published on: January 31, 2025
Summary
Use this checklist to evaluate and compare vendors during your procurement process. Assign scores to each criterion to determine the best fit for your organization’s needs.
General Information
Vendor Name: ___________________________
Product/Service: ________________________
Contact Person: ________________________
Date of Evaluation: _____________________
Evaluation Criteria
1. Product Functionality and Features
| Criterion | Score (1-10) | Notes |
|---|---|---|
Core features meet requirements | NaN | |
Customization options available | NaN | |
Integration with existing systems | NaN | |
Scalability for future needs | NaN | |
Ease of use for end users | NaN |
2. Pricing and Total Cost of Ownership
| Criterion | Score (1-10) | Notes |
|---|---|---|
Initial cost | NaN | |
Maintenance and support fees | NaN | |
Licensing structure flexibility | NaN | |
Implementation costs | NaN | |
Long-term ROI | NaN |
3. Vendor Reputation and Reliability
| Criterion | Score (1-10) | Notes |
|---|---|---|
Industry reputation | NaN | |
References and case studies | NaN | |
Vendor financial stability | NaN | |
Responsiveness and support quality | NaN | |
History of successful implementations | NaN |
4. Compliance and Security
| Criterion | Score (1-10) | Notes |
|---|---|---|
Meets regulatory requirements | NaN | |
Data security and encryption | NaN | |
Availability of compliance certifications | NaN | |
Disaster recovery capabilities | NaN | |
Regular software updates | NaN |
5. Implementation and Support
| Criterion | Score (1-10) | Notes |
|---|---|---|
Training provided | NaN | |
Onboarding process | NaN | |
Availability of documentation | NaN | |
Post-implementation support | NaN | |
SLA terms and conditions | NaN |
Overall Scores and Decision
| Vendor Name | Total Score | Strengths | Weaknesses |
|---|
Decision Summary
Recommended Vendor: _______________________________
Reason for Recommendation:
Additional Notes:
Use this template to ensure a consistent and thorough evaluation process. Modify as needed to suit your organization’s specific requirements.
